Solo practitioners and small law offices know that understanding the law and knowing where to find the law is only 50% of practice. The lawyer must also be the marketer, the paralegal, the accountant, the auditor, and the customer service representative, all of which involve skills that are not taught at most law schools. When these administrative tasks impact an attorney’s ability to provide quality services, that business is having a “practice-attack.”
When I started my practice five years ago, I needed to first find resources and mentors to help me establish a solid foundation upon which my (hopefully) wildly successful practice would be built. What I discovered, though, is that you don’t just need to think about the administrative and operational side of things when you start; it’s a continuing requirement for a solo practitioner. And as my practice continues to grow, in addition to being on top of the most recent policy updates, I also need to ensure I’m on the cutting edge of technology and business procedures.